Knowledge Base
Introduction and Basic Concepts
Introduction and Basic Concepts
Woztell Inbox
The Woztell Inbox is a collaborative messaging hub that centralizes conversations from multiple channels, enabling teams to manage customer interactions efficiently with automation, integrations, and smart routing.
Channels
Manage your WhatsApp Business Platform, Instagram, Facebook Messenger, Webchat and more
Campaigns
Broadcast Campaigns: Send mass messages in WhatsApp Business Platform, Instagram and Facebook
Bot Builder
Bot Builder
Integrations
Take the most with our Integrations WhatsApp Cloud, Instagram, Facebook, Zoho, ChatGpt and more and more
Bot API Reference
Use our BOT API Reference to build any solution with WhatsApp, Instagram, Facebook Messenger and more
Support
Know the feautures, how is the initial setup, tips to do onboarding, adjust, suscription plans, tecnichal documentation and the Woztell best practices.
New Woztell platform
New Woztell platform articles
Change Log
All notable updates and changes of WOZTELL will be documented in this Changelog.
OPEN API
Open API is built around GraphQL. It is recommended to have prior knowledge of GraphQL in order to make use of the Open API.
Old WOZTELL extension
Articles about old WOZTELL extensions for Zoho CRM and Zoho Cliq. Before 18/11/2021
Recent Articles
Inbox Roles & Permissions
Inbox Settings In this section, we will introduce what you can control and adjust in the inbox settings page. Profile The "Profile" tab is where you can customize your own agent profile. You can update the Profile Image, Name and Email. You can ...
WOZTELL Inbox Roles & Permissions
Inbox Settings In this section, we will introduce what you can control and adjust in the inbox settings page. Profile The "Profile" tab is where you can customize your own agent profile. You can update the Profile Image, Name and Email. You can ...
Inbox Setup Guide
Connect Channels to the Inbox Integration Connect to Channel In WOZTELL, the Inbox Integration is a built-in inbox system that enables you provide instant live chat support without the need to switch between different applications. All the apps in ...
WhatsApp Workflows inside ZOHO CRM
WhatsApp Workflows within ZOHO CRM ? Send Automated WhatsApp Messages! With our integration with ZOHO CRM, you can create WhatsApp automations without writing a single line of code! Send notifications when you create a lead, a contact, or even ...
Quick Flows
Quick Flows In this guide, you will learn how to install the Quick Flows extension and create a new command step by step. When you're ready to start, go to the "Marketplace" section in the top navigation bar. Installing the extensión 1. If you don't ...
Introduction and Basic Concepts
The Woztell Inbox is a collaborative messaging hub that centralizes conversations from multiple channels, enabling teams to manage customer interactions efficiently with automation, integrations, and smart routing.
Manage your WhatsApp Business Platform, Instagram, Facebook Messenger, Webchat and more
Broadcast Campaigns: Send mass messages in WhatsApp Business Platform, Instagram and Facebook
Bot Builder
Take the most with our Integrations WhatsApp Cloud, Instagram, Facebook, Zoho, ChatGpt and more and more
Use our BOT API Reference to build any solution with WhatsApp, Instagram, Facebook Messenger and more
All notable updates and changes of WOZTELL will be documented in this Changelog.