Knowledge Base
Introduction and Basic Concepts
Introduction and Basic Concepts
Woztell Inbox
The Woztell Inbox is a collaborative messaging hub that centralizes conversations from multiple channels, enabling teams to manage customer interactions efficiently with automation, integrations, and smart routing.
Channels
Manage your WhatsApp Business Platform, Instagram, Facebook Messenger, Webchat and more
Members
Contacts
Dashboard
Dashboards
Broadcast
Broadcast Campaigns: Send mass messages in WhatsApp Business Platform, Instagram and Facebook
Bot Builder
Bot Builder
Integrations
Take the most with our Integrations WhatsApp Cloud, Instagram, Facebook, Zoho, ChatGpt and more and more
Settings
Know the feautures, how is the initial setup, tips to do onboarding, adjust, suscription plans, tecnichal documentation and the Woztell best practices.
Change Log
All notable updates and changes of WOZTELL will be documented in this Changelog.
External Ecosystem
Updates and news from external platforms (Meta, WhatsApp, Zoho, etc.) that may affect how you use WOZTELL or help you improve automation and customer service.
Advanced usage
Learn everything you need to get the most out of Woztell solution from a usage perspective.
Old WOZTELL extension
Articles about old WOZTELL extensions for Zoho CRM and Zoho Cliq. Before 18/11/2021
Recent Articles
Introduction: WOZTELL + MAKE
Introduction: WOZTELL + MAKE The integration between WOZTELL and MAKE allows you to automate conversations and connect WhatsApp with over 1,000 applications through a visual, no-code interface. Before you start building scenarios in MAKE, it’s ...
How to Integrate WOZTELL with MAKE and Send WhatsApp Template Messages
How to Integrate WOZTELL with MAKE and Send WhatsApp Template Messages Introduction This guide will walk you through the process of connecting WOZTELL to MAKE and automating WhatsApp template messages through visual flows — no code required. 1. ...
Setup Guide - WhatsApp Cloud API
In WOZTELL, you can setup your WhatsApp Business API (WABA) account by going through the Embedded Signup. Before setting up your WABA, you should prepare: Phone Number: Must not be associated with any WhatsApp account, including personal and business ...
Inbox: How to Install and Use Inbox Application
The WOZTELL INBOX application is available for all customers and enables the management of all customer or potential customer conversations through WhatsApp, Instagram, Facebook Messenger, and Webchat. It is compatible with Android and iPhone. Our ...
Inbox Overview
Introduction In WOZTELL, the Inbox Integration is a built-in inbox system that enables you to seamlessly integrate with any of y our existing channels in the platform. Thus, you are able to provide instant live chat support without the need to switch ...