Knowledge Base
Introduction and Basic Concepts
Discover how WOZTELL enhances the quality and efficiency of your customer communication. Learn to create and manage your chatbot, connect multiple channels, and automate processes to boost your business from day one.
WOZTELL Inbox
Centralize your conversations from WhatsApp, Instagram, Facebook Messenger, Webchat, and more into one inbox. Manage interactions with automation, smart assignments, and real-time metrics.
Channels
Activate and manage all your messaging channels from one place: WhatsApp Business Platform, Instagram, Facebook Messenger, Webchat, and more. Deliver a seamless customer experience without complications.
Broadcast
Send broadcasts via WhatsApp, Instagram, or Facebook. Increase conversions with personalized content and track results in real time thanks to integrated analytics.
Meta Ads
Connect your META ad campaigns to WOZTELL and integrate WhatsApp, Instagram, and Facebook to boost your results. Generate leads directly from your ads and activate them instantly with automated WhatsApp messages and artificial intelligence.
Optimize
Members
Manage all contacts linked to your WOZTELL account. Add relevant data, segment your lists, and track customers with personalized follow-ups based on their status.
Dashboard
Monitor the performance of your strategy in one place. Access automatic reports with key metrics to make informed decisions and optimize your campaigns.
Bot Builder
Design personalized conversational flows to automate customer service, qualify leads, or send information. No coding needed and includes ready-to-use templates.
Integrations
Connect WOZTELL with the tools you already use: WhatsApp Cloud, Instagram, Facebook, Zoho, ChatGPT, and more. Build a fully connected experience from end to end.
Settings
Everything you need to get started: from account activation and plan adjustments to best practices, technical documentation, and tips for a smooth implementation.
Change Log
Check all updates and improvements to WOZTELL. Here we document every new feature, change, or technical fix so you're always up to date.
WOZTELL UP
Your monthly summary with the latest from WOZTELL: launches, key updates, product improvements, and everything you need to stay up to date and keep growing with us.
External Ecosystem
Access news, changes, and resources from key platforms like WhatsApp, Meta, Zoho, and others. Stay ahead of the curve and adapt your strategy to the evolving digital environment.
Advanced usage
Learn everything you need to get the most out of Woztell solution from a usage perspective.
Old WOZTELL extension
Find articles about previous versions of the Zoho CRM and Zoho Cliq extensions (prior to 11/18/2021).
Recent Articles
Woztell Up Agosto 2025
WOZTELL UP En WOZTELL no paramos, ¡y ahora tampoco te perderás nada! Cada mes, en WOZTELL UP, te contaremos de forma rápida y directa todas las novedades: mejoras de producto, nuevas integraciones, actualizaciones clave y momentos épicos de nuestra ...
Guide to uploading files to the Cloud API Library in WOZTELL
In this article, we explain how to use the WhatsApp Media Uploader function to upload your image or video files to the WOZTELL platform, ensuring that the files are available for use in your WhatsApp campaigns. Step 1: Campaign Template Approval ...
n8n integration
In this article you will learn how to connect WOZTELL with n8n using the official nodes package (Community Node). This integration allows you to automate processes and connect your communication channels (WhatsApp, Messenger, Instagram, Webchat) with ...
Make & WOZTELL – Automation Use Case Guide
Make & WOZTELL – Automation Use Case Guide What is Make? Make (formerly Integromat) is a powerful automation platform that enables you to connect apps and services to automate business processes, data flows, and notifications—without coding. You can ...
How to Send WhatsApp Messages and Receive Updates Using ChatGPT for Advanced Interactions (WOZTELL & Make)
How to Send WhatsApp Messages and Receive Updates Using ChatGPT for Advanced Interactions (WOZTELL & Make) This guide explains how to integrate ChatGPT with WhatsApp using WOZTELL, enabling advanced conversational interactions and automatic updates. ...