3 Step company verification

3 Step company verification

In 2019 WhatsApp implemented a process for client approval, one on one, and there are different approvals and/or verifications that a client must understand and manage, such as:

  1. Verification of Facebook Manager profile, this is done at the beginning of the signup process for a Facebook service. Should the company or organization already be subscribed to a service such as Facebook ADs, this verification has already been completed. If so, it will not be necessary to repeat the process with WOZTELL. After this verification, you will obtain a "Fb manager number. 



  2. Company verification versus WhatsApp is part of WOZTELL's startup process with WhatsApp. If the client has multi-numbers, it will not be necessary to complete the process for the second and/or subsequent numbers. After this verification, you obtain "acceptance as a WhatsApp client".                                                            
  3. Official company account: although any organization or company that meets WhatsApp policy requirements may use  WhatsApp "professional", WhatsApp as a company selects who is granted the double Green Check of an "official company account". As in other social media, a tag or hashtag can be unique and used only by those authorized by the social media platform, the same applies to WhatsApp.


If you are a WOZTELL client, you may ask us to request your official company account, once the service has been activated. There is no set or published criteria that we can share for WhatsApp's acceptance of your company account. Based on our experience, we have observed that well-established, easily recognizable companies can rapidly obtain the green check.

As an internal procedure, WOZTELL requests "official company accounts"  every 3 months, for their interested customers. The use of WhatsApp, templates, etc., may work in your favor, although there is no guarantee. 

More information on the official Facebook page: https://developers.facebook.com/docs/whatsapp/guides/display-name/#official

WOZTELL's company number does not have a green check. We continue working on establishing our reputation and the use of our WhatsApp numbers while we wait on approval.