First and foremost, you should connect your account to a Instagram Professional account to make sure the bot would work (and you could also test it if it doesn't). You could do the connection in Channels.
Before getting started, please make sure you have prepared the following items:
In WOZTELL, select Channels at the top menu bar.
Click on + New Channel to create a new channel.
You can create a ig.me link and quickly direct customers to your Instagram page for messaging:
ig.me/m/[ig_user_name]
Ice Breakers are the entry points to a Instagram chatbot. You are allowed to set a maximum of 4 questions via Ice Breakers.
In "Platform" of your Instagram channel, scroll down to find the Ice Breakers section.
You can enter the text content of Ice Breakers and assign a payload to each of them.
Different from Ice Breakers which will only be displayed to new visitor, the Persistent Menu provides options that can be opened anytime in the chat.
In "Platform" of your Instagram channel, scroll down to find the Persistent Menu section.
Click "+ Additional Locale" to add a new persistent menu.