Zapier & WOZTELL Automation

Zapier & WOZTELL Automation

Integrate Zapier and boost your workflows with WhatsApp, Instagram, Facebook, and more

The Automation page in WOZTELL gives you access to the full Zapier experience, offering a powerful automation environment without leaving the platform. You can connect and automate hundreds of applications and processes from one central location.

To access the Automation page, click the icon next to the Marketplace in the top right corner of WOZTELL.

In this article, you'll learn how to integrate WOZTELL with Zapier to automate tasks across your favorite apps, including WhatsApp.

Notes
Note:
You need to log in or sign up for a Zapier account to continue.


What can you achieve by connecting Zapier and WhatsApp Cloud API through WOZTELL?

WOZTELL offers a native integration with Zapier, enabling you to connect WhatsApp Cloud API with over 7,000 applications and automate actions based on your specific needs.

With this integration, you can:
  1. Automate repetitive tasks with no coding required
  2. Build custom workflows to save time
  3. Enable intelligent and personalized interactions between your apps and WhatsApp

Available Triggers and Actions

Trigger: Receive WhatsApp messages in Zapier

When you receive a WhatsApp message, Zapier can capture:
  1. Date and time
  2. Phone number
  3. Message content
  4. WOZTELL user data
You can use this data to update a database, feed your CRM, or trigger a chatbot response.

Action: Send session messages from Zapier

Send messages during an active WhatsApp session triggered by another connected app. You can:
  1. Define the channel and recipient number
  2. Dynamically populate variables using trigger data

Action: Send template messages from Zapier

Use pre-approved WhatsApp templates to initiate conversations automatically. Set:
  1. Channel
  2. Recipient
  3. Language
  4. Variables from trigger data
Notes
Note:
You can only send session messages when the WhatsApp conversation window is open, according to WhatsApp Cloud API's usage policy.

Example use cases

  1. Automatically reply when someone sends a WhatsApp message
  2. Notify customers when they abandon a cart on your e-commerce site
  3. Alert your team via WhatsApp about updates in your CRM
  4. Trigger personalized messages from events in connected apps

How to get started

1. Create your accounts

Make sure you have an account in both WOZTELL and Zapier. Both can be free.

2. Connect WOZTELL with Zapier

Log in to your Zapier account go to "My Apps" from the left-hand menu

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Click "Add connection".

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Search for and select WOZTELL.

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Click "Connect" and authorize using your WOZTELL credentials

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3. Start creating Zaps

You can now use WOZTELL as a trigger or action in Zapier to automate WhatsApp Cloud API tasks and streamline your workflows.


Last updated: 15/04/2025