How to reconnect the WhatsApp number

How to reconnect the WhatsApp number

When the new display name is approved, you will have to follow these steps to get the WhatsApp profile updated.

1) Once in the Woztell platform, you should go to the Channels section, in the upper bar.




2) In the "Channels" section, select the channel in which you want to reconnect the number by clicking on the blue "Edit" button.

3) On the left-side menu, you should click on "Platform" and then scroll down up to the end, where you will find the "Reconnect" section.



4) The code you must introduce in this section is the one you established as 2-factor authentication (2FA) when you onboarded the phone number.  

Once you complete these steps, your new display name will be updated and visible in your WhatsApp profile.