How to Send WhatsApp Messages and Receive Updates Using ChatGPT for Advanced Interactions (WOZTELL & Make)
How to Send WhatsApp Messages and Receive Updates Using ChatGPT for Advanced Interactions (WOZTELL & Make)
This guide explains how to integrate ChatGPT with WhatsApp using WOZTELL, enabling advanced conversational interactions and automatic updates.
Perfect for support, virtual assistants, or interactive bots that deliver smart, contextual replies and notifications on WhatsApp.
Flow Overview
Your Make scenario uses 3 modules:
1. WOZTELL | Unleash WhatsApp – Watch New WhatsApp Message: Listens for incoming WhatsApp messages.
2. OpenAI (ChatGPT, Whisper, DALL-E) – Message an Assistant: Sends the message to ChatGPT and receives an AI-generated reply.
3. WOZTELL | Unleash WhatsApp – Send WhatsApp Session Message: Sends the ChatGPT response back to the WhatsApp user.
Flow diagram:
1. Listen for New WhatsApp Messages (WOZTELL)
- Add the WOZTELL | Unleash WhatsApp – Watch New WhatsApp Message module in Make.
- Connect your WOZTELL account.
- Configure it to monitor the WhatsApp inbox/channel for incoming messages.
2. Interact with ChatGPT (OpenAI)
- Add the OpenAI (ChatGPT, Whisper, DALL-E) – Message an Assistant module.
- Connect your OpenAI account.
- Map the incoming WhatsApp message text to the ChatGPT input.
- Optionally include conversation context, instructions, or session variables for more personalized replies.
3. Send Response Back to WhatsApp (WOZTELL)
- Add the WOZTELL | Unleash WhatsApp – Send WhatsApp Session Message module.
- Connect your WOZTELL account.
- Map the ChatGPT reply to the message field.
- Send the response back to the original WhatsApp user as a session message.
Best Practices
- Structure prompts sent to ChatGPT for clarity and context to get high-quality answers. Take your time to create a great one, because the result can only be good.
- Test with real user messages to ensure smooth, natural interactions.
- Log conversations or responses for analytics and troubleshooting.
Result
Whenever a WhatsApp user sends a message:
- The message is processed by ChatGPT for an advanced, AI-powered reply.
- The reply is automatically sent back to the user on WhatsApp.
Ideal for support bots, info assistants, or marketing automation with conversational AI.
Next Steps
- Add logic for multiple languages, fallback replies, or escalation to human agents.
- Integrate with other services (CRM, Google Sheets, etc.) for richer interactions.
- Use context and memory in ChatGPT for even more advanced conversations.