Meta Business Verification confirms that your company is a legitimate, registered business within Meta's ecosystem. While it is not mandatory for every business, verification is required to scale on the WhatsApp Business Platform and unlocks its full capabilities.
| Before verification | After verification | |
|---|---|---|
| Business-initiated conversations | 250 unique customers / 24h | 2,000 unique customers / 24h (scales automatically with quality) |
| Phone numbers | Up to 2 | Up to 20 |
| Display name | Not shown in chats | Shown to customers in chats (subject to Meta review) |
| Official Business Account (green badge) | Not eligible | Eligible to apply |
Beyond WhatsApp limits, a verified business builds customer trust, protects your brand identity from impersonation, and is the foundation for identity features like the Official Business Account badge.
There are two ways to get verified. Which one is right for you depends on where you are in your setup:
The fastest and easiest way to verify your business for WhatsApp. As an official Meta Business Partner, WOZTELL reviews your business documents and submits your business to Meta on your behalf — directly from your WOZTELL account, without opening Meta Business Manager or contacting support.
→ How to verify your business from WOZTELL (Partner-Led Business Verification)
The classic verification flow, initiated from the Security Center in your Meta Business Portfolio. Use this path if you need verified status across all Meta assets (Facebook, Instagram and WhatsApp), if you are a government agency, or if PLBV is not available for your account.
→ How to complete Meta Business Verification inside Meta Business Manager
| PLBV (via WOZTELL) | Standard (Meta Business Manager) | |
|---|---|---|
| Scope | All Meta assets (Facebook, Instagram, WhatsApp) | |
| Where | Inside your WOZTELL account | Meta Security Center |
| Requirements | Official business documents | Business documents + website + identity verification |
| Website required | No | Recommended (speeds up review) |
| Typical review time | Minutes to a few hours | 10 minutes to 14 business days |
| Best for | Getting full WhatsApp capabilities from day one | Cross-platform verified status; government agencies |
Note: Government agencies cannot use PLBV due to specific verification requirements for government-owned entities, and must complete Standard Business Verification.
Whichever path you choose, you will need official documents proving that your business is registered. Requirements vary by country. Find your country in the table below — if it is not listed, use the documents under Other countries. You can also check Meta's official country-specific list.
| Country | Accepted documents |
|---|---|
| United States |
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| Brazil |
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| United Kingdom |
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| France |
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| Italy |
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| Ireland |
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| Cyprus |
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| Ukraine |
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| United Arab Emirates |
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| India |
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| Indonesia |
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| Japan |
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| South Korea |
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| China |
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| Taiwan |
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| Other countries |
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Document requirements (all countries, all paths):
Not accepted:
No. Verification confirms your business's legal identity with Meta. The blue Official Business Account (OBA) badge is a separate application — but being verified is a prerequisite to apply for it. Get in contact with your KAM in WOZTELL + SANUKER we can help yout to reach the Blue Badge
Verification is the fastest way to unlock the 2,000-conversations tier and beyond from day one. Unverified businesses start at 250 business-initiated conversations per 24 hours.
In some cases, yes. Since April 2024, businesses that meet message-quality standards and pass display-name review may show their name without full verification. Meta controls this rollout, so verification remains the reliable path.
If your goal is WhatsApp, start with Partner-Led Business Verification from WOZTELL — it's the fastest and you never leave the platform. Use the Standard flow if you need cross-platform verification or are a government agency.