To register a WhatsApp API Cloud with Woztell for your company, you need to complete the Meta Business Verification process. Here's a streamlined guide to help you prepare:
1. Create a Facebook Business Manager Account:
If you don’t already have one, create a Facebook Business Manager account at business.facebook.com.
2. Add Your Business Details:
In the Business Manager, go to "Business Settings."
Under "Business Info," fill in all necessary details about your business, including legal name, address, website, and phone number.
Ensure your website displays the legal name, address, and an email with the same domain.
3. Prepare Necessary Documents:
Business License: A government-issued license showing your business’s legal name and address.
Certificate of Incorporation: Proof that your business is registered with the government.
Tax or VAT Registration: Document including your business's tax identification number.
Utility Bill or Bank Statement: Recent document with your business name and address to confirm the business location.
4. Submit for Verification:
In Business Settings, navigate to "Security Center."
Click "Start Verification" and follow the prompts to submit the required documents. Ensure all documents are clear and legible.
5. Wait for Approval:
The verification process can take from a few days to a few weeks. Check the status in the "Security Center" in Business Manager.
Additional Preparation Tips
Business Information:
Ensure consistency in your business name, address, phone number, and email across all platforms.
Use a professional business email domain that matches your business website (e.g., yourname@yourbusiness.com).
Proof of Identity:
The person submitting the verification should provide a government-issued ID such as a passport or driver’s license. Ensure the name matches the information provided in Meta Business Manager.
Business Website:
Ensure your business website is functional, professional, and up-to-date. The domain should match your business name.
Common Problems and Solutions:
Inconsistent Information:
Ensure all submitted information is consistent and free of typos or discrepancies.
Insufficient Documentation:
Submit clear, unaltered, and legible documents that are up-to-date and meet Meta’s criteria.
Invalid Business Website:
Ensure your business website is live, professional, and contains relevant business information.
Using a Generic Email Domain:
Use a business-specific email domain instead of generic ones like Gmail or Yahoo.
WhatsApp Business Account (WABA) Issues:
If your business relies on WhatsApp for communication, ensure your WABA is properly linked to your Meta Business Manager.
Reasons for Rejection:
Inconsistent Information: Discrepancies in business information across documents and online presence.
Insufficient Proof: Inadequate or unclear documentation.
Inactive or Unprofessional Website: Lack of a functional or professional business website.
Generic Email Domains: Using email addresses from generic domains instead of a business-specific domain.
Lack of WABA: Not having a WABA if your business relies on WhatsApp for communication.
Enhancing Your Business Profile:
Ensure your business’s social media pages are active and have healthy engagement. Respond to comments and messages to demonstrate active engagement.
By meticulously preparing and ensuring all necessary documentation and information are accurate and consistent, you increase the likelihood of a successful Meta Business Verification.