Woztell UP | December 25

Woztell UP | December 25


WOZTELL Up — December 2025

76% of consumers want the option to seamlessly switch between calling and messaging, depending on their preference at the moment.

Hi there 👋

In this December edition of WOZTELL Up, you’ll find new features, automation tools, and messaging journey guides designed to help you convert faster with WhatsApp.

As the year comes to a close, we’d like to wish you a warm Merry Christmas and a wonderful New Year ahead.
Thank you for being part of our journey 🎄✨


🎯 WhatsApp Calling API (Beta) is here

You can now call customers directly from WhatsApp chats, reducing back-and-forth and unifying voice and text conversations in one place.

  • Call directly from an active chat

  • Reduce resolution time

  • Combine messaging and voice seamlessly

Available now in beta, with general availability coming next.

👉
Learn more:
https://support.woztell.com/portal/en/kb/channels/whatsapp-cloud-api/whatsapp-cloud-calling


🔐 Enable MFA / 2FA in under 2 minutes

Add an extra layer of security to your WOZTELL account by enabling multi-factor authentication (MFA/2FA).

👉
Watch how to enable it:
https://www.youtube.com/watch?v=ZkHa5ldbKB0


⚙️ Self-hosted n8n: install WOZTELL’s node from npm

If you’re running a self-hosted n8n setup, you can now install WOZTELL’s official node directly from npm.

  • Build automation workflows with drag-and-drop

  • Design journeys without writing code

  • Fully control your infrastructure

👉
Explore the integration:
https://www.npmjs.com/package/@woztell-sanuker/n8n-nodes-woztell-sanuker


📘 New blog: Utility & Authentication messaging journeys

OTP messages, alerts, notifications, and updates are critical touchpoints.
Learn how to design high-trust, high-deliverability messaging journeys that scale efficiently and keep costs under control.

👉
Read the blog:
https://woztell.com/whatsapp-utility-authentication/


📞 New blog: Designing Business Calling API journeys

From temporary call permissions to call-deflection strategies, this guide walks through how to design calling flows that improve customer experience while reducing operational cost.

👉
Read the blog:
https://woztell.com/whatsapp-business-calling-api-customer-journey/


SegurLine

Learn how SegurLine increased sales by 53% using WhatsApp campaigns — without adding headcount.

👉
Read the success story:
https://www.facebook.com/business/success/segurline-bm-success-story


DGCRANE

Discover how DGCRANE achieved 5.2× more conversions in their cross-border sales funnel with WhatsApp.

👉
Read the success story:
https://www.facebook.com/business/success/dgcrane-bm-success-story