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Refresh the connection to the Woztell server
Whether you have removed the connections with Zoho CRM external applications or you need to update the connector, there is a system that does it automatically. Follow the steps below using the Zoho CRM administrator: 1. Access the Settings section of ...
Format for WhatsApp phone numbers
Currently, for a phone number to be recognized by WhatsApp it must be written in the international format. Example: if the contact is located in the USA, (country code "1"), has the area code "408" and the phone number "XXX-XXXX", you must enter +1 ...
Delegated payment vs. direct payment
Payments for WOZTELL licenses can be made directly by the company subscribing (direct payment), or by any individual or legal entity designated to do so (delegated payment). In either case, the customer on the subscription, and therefore responsible ...
WhatsApp Templates used in DEMO
When an agent uses TRIAL, they can test the feature of sending WhatsApp approved templates; WhatsApp numbers that "have not" accepted the terms and conditions of this TRIAL may not receive templates. The templates are commonly used samples, created ...
Using a QR code to initiate WhatsApp
QR codes are commonly used to initiate a WhatsApp conversation; with this, the final user will not have to dial the number. Just take a picture of the code or point your active smartphone camera at it and your phone will automatically try to open the ...
DEMO Index
Below is a proposed script for using the Demo, either during the evaluation of the solution or during a demonstration within your organization or to your customers. You may use the following LINKS as long as you are logged into your DEMO CRM; they ...
WhatsApp ChatBot used in DEMO
To access the DEMO, both the agent using the CRM as well as the customer using WhatsApp must start by sending a whatsapp to http://wa.me/34644212242 At WOZTELL we have prepared a chatbot, with the same technology that we supply to customers, who's ...