Knowledge Base
Introduction and Basic Concepts
Discover how WOZTELL enhances the quality and efficiency of your customer communication. Learn to create and manage your chatbot, connect multiple channels, and automate processes to boost your business from day one.
WOZTELL Inbox
Centralize your conversations from WhatsApp, Instagram, Facebook Messenger, Webchat, and more into one inbox. Manage interactions with automation, smart assignments, and real-time metrics.
Channels
Activate and manage all your messaging channels from one place: WhatsApp Business Platform, Instagram, Facebook Messenger, Webchat, and more. Deliver a seamless customer experience without complications.
Broadcast
Send broadcasts via WhatsApp, Instagram, or Facebook. Increase conversions with personalized content and track results in real time thanks to integrated analytics.
Meta Ads
Connect your META ad campaigns to WOZTELL and integrate WhatsApp, Instagram, and Facebook to boost your results. Generate leads directly from your ads and activate them instantly with automated WhatsApp messages and artificial intelligence.
Optimize
Members
Manage all contacts linked to your WOZTELL account. Add relevant data, segment your lists, and track customers with personalized follow-ups based on their status.
Dashboard
Monitor the performance of your strategy in one place. Access automatic reports with key metrics to make informed decisions and optimize your campaigns.
Bot Builder
Design personalized conversational flows to automate customer service, qualify leads, or send information. No coding needed and includes ready-to-use templates.
Integrations
Connect WOZTELL with the tools you already use: WhatsApp Cloud, Instagram, Facebook, Zoho, ChatGPT, and more. Build a fully connected experience from end to end.
Settings
Everything you need to get started: from account activation and plan adjustments to best practices, technical documentation, and tips for a smooth implementation.
Change Log
Check all updates and improvements to WOZTELL. Here we document every new feature, change, or technical fix so you're always up to date.
WOZTELL UP
Your monthly summary with the latest from WOZTELL: launches, key updates, product improvements, and everything you need to stay up to date and keep growing with us.
WOZTELL Ecosystem
Access news, changes, and resources from key platforms like WhatsApp, Meta, Zoho, and others. Stay ahead of the curve and adapt your strategy to the evolving digital environment.
Advanced usage
Learn everything you need to get the most out of Woztell solution from a usage perspective.
Woztell Partners
Woztell Partners
Recent Articles
Automatic Events de Meta en WhatsApp
Meta Automatic Events on WhatsApp How it works, how to enable it in WOZTELL, and where to see the results. In this article The problem it solves Two ways to record conversions in WOZTELL Requirements Step-by-step activation How to test that it works ...
How to Verify Your Business from WOZTELL (Partner-Led Business Verification)
How to Verify Your Business from WOZTELL (Partner-Led Business Verification) You can verify your business with Meta directly from your WOZTELL account — no need to open Meta Business Manager, contact support, or wait days for a review. This is called ...
Meta Business Verification
Meta Business Verification Meta Business Verification confirms that your company is a legitimate, registered business within Meta's ecosystem. While it is not mandatory for every business, verification is required to scale on the WhatsApp Business ...
How to Claim Your WhatsApp Business Username
Reserve your username now before the feature goes live for users. Reservations happen in WhatsApp Manager, and whatever you claim today activates automatically once usernames launch in your region. Before you start A few things to know: A WhatsApp ...
Create a Test Environment for Chatbot
When developing a chatbot, it's very important to note that you should always create a testing environment before deploying to the production environment. In WOZTELL, users do not need to connect another WABA number or Facebook page to create testing ...
Woztell Partners