• Up to 10 carousel cards that can be swiped horizontally

Each card can include:

• An image or video

• Buttons with CTA

     

How to create a carousel template

• Select Marketing as the category

• Enter the name (in lowercase and separated by underscores)
• Choose the language

• Choose “Carousel Template” in the category Marketing
  
  

• Click on “Continue"
  

2. Configure the carousel content

Write the main text in the "body" field with a maximum of 1024 characters. Remember: you can use variables, emojis, italics, and bold text.

• In the Carousel Setting section:
  
• Define the "Header Format"; you can use both images and videos

• If you define images or videos, all the slides of the carousel will be with this format.

For image carousel:

Image carousel format and dimension recommendations:

1. JPEG or PNG are the most recommended formats, with a size of 5MB per image.
   

2. Horizontal (16:9): Ideal for mobile screens, offering a comfortable format for most devices.
   

1. Recommended resolution: 1280 x 720 pixels (HD).
   

Square (1:1): Works well to ensure the visual consistency of the carousel on mobile devices.

1. Recommended resolution: 1080 x 1080 pixels.
   

1. Vertical (4:5): Useful if you want to take advantage of the full screen space on mobile devices, although it should be noted that it is not the most common option for carousels

   • Recommended resolution: 1080 x 1350 pixels.

For video carousel:

Video carousel format and dimension recommendations:

1. It's recommended to upload videos in MP4 format. They should not exceed 16MB.
   
2. Horizontal (16:9): Recommended for most mobile devices and WhatsApp screens.
   
1. Suggested resolution: 1280 × 720 pixels (HD).
   
3. Square (1:1): Works well for uniformity in carousels.
   
1. Suggested resolution: 1080 × 1080 pixels.
   
4. Vertical (9:16): Not always supported in carousels, better used in individual messages or Stories.
   
5. Maximum length:
   
1. 30 seconds per video to ensure compatibility and a good user experience.
   

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1. When configuring a carousel template for bulk WhatsApp messages, you can add different types of interactive buttons:
2. Phone number
   Allows the user to make a call or open WhatsApp with one click.
1. Maximum: 20 characters (alphanumeric).
   
2. Example: +15550051310.
   
3. The text for the phone number button label must contain a maximum of 25 characters.
   
4. Example: Call
   
3. Quick Reply (quick response)
   Facilitates immediate responses from the user within the chat.
1. Maximum: 25 characters.
   
2. Example: I want to know more!
   
4. URL (web link)
   Opens the device's default browser when the button is clicked.
1. Button text: maximum 25 characters.
   
2. URL: maximum 2000 characters.
   
3. Supports dynamic variables through placeholders.
   
4. Example:  
   
1. https://woztell.com/es/integrar-paypal-con-whatsapp/{{1}}
   
2. Where the variable {{1}} can be replaced by terms like “tutorial”.
   

• Send your template for approval by clicking the "Send to Approve" button

IMPORTANT: These are just samples. In the next step, you will define the real cards that will be sent.

1. This is how it will look when your template has been approved:
   

6. Upload images/videos for the cards of your WhatsApp bulk send carousel

Once the template is approved, upload the images or videos to WOZTELL’s servers, which ensures correct processing of the media.

Check out this guide to upload images and videos to WhatsApp cloud correctly

7. Configure the sending of your campaign

Know the step-by-step process for choosing your templates and sending your campaign 

1. Choose the option "+ Choose From Media Library" to select the image or video files you uploaded to the Media Library.
   

1. Click the button "Select Media ID" 
   

1. This example shows how the Video Media ID is included in the section "Carousel Header" for the video carousel format.

IMPORTANT: Do not make any changes to the MEDIA ID. This identification is key for the carousel to work properly during the delivery of the broadcast.

8. Make your delivery

1. Send your template to a defined number to perform a test of the same
   
2. Take a look at the audience that will receive this template
3. Get a preview of the template
   
4. Define whether to send it now or schedule it. 
   

All set to shock your users with these carousel templates!